Security Services
As a community health care provider devoted to excellent care and service, the safety and security of our patients, visitors and staff is our top priority. Our Security Services department provides services 24 hours a day, seven days a week. We are proud of our safety record and our ongoing commitment to remain proactive and vigilant in our safety and security efforts. Our officers ensure your security by having a presence on and around our campus.
Security Services We Provide
- Escort to and from the parking garages.
- Lost and Found. If you should lose an item while hospitalized, contact our Security Services Department by calling 818.782.6600, extension 1078.
- Identification. All staff, visitors, physicians, vendors and volunteers must be properly identified. Visitors are issued badges upon entering the hospital.
- Control and monitor access points to the hospital.
- Emergency response.
While our hospital is very safe and secure, it's important to remain vigilant:
- Be aware of your surroundings.
- Leave your valuables at home.
- Report suspicious activities.
If you need assistance from the Security Services department, do not hesitate to ask our security team:
- For non-urgent concerns, call 818.782.6600, extension 1078. The line is available 24/7.
- For urgent issues, dial the 4444 Rapid Response Team extension. This will ensure security and any other trained staff immediately respond to the emergency situation to provide assistance.
Weapons Prohibited On Hospital Campus
This policy is part of our commitment to the safety of our patients, visitors, medical staff and employees. Weapons, whether concealed or not, are prohibited in all buildings on the Valley Presbyterian Hospital (VPH) campus and off-site buildings operated by VPH. This includes any object used to intimidate or inflict bodily harm, or may be considered a weapon, such as firearms, blades, knives, brass knuckles, pepper spray, scissors, needles, metal files, tools, wallet chains, or handcuff keys. This applies to all persons entering a VPH operated building with the exception of on-duty law enforcement officers with authority to enforce federal, state or county law. All persons entering may be subject to a security screening for any weapons. When entering the facility you will be screened through a security device. Do not bring any items that may be considered a weapon. Should any weapon be found in the possession of a visitor or patient, we do not have the facilities to store any such items, and you will be asked to return them to your vehicle or dispose of them.
Medical Marijuana and Illegal Substances Prohibited On Hospital Campus
Our goal in developing this policy is to support safe and effective care, and your cooperation in helping us remain compliant with federal law is appreciated. We recognize that state law authorizes marijuana use in limited quantities for recreational use and for patients with certain medical conditions, however, it is illegal to possess marijuana under federal law. To comply with this law, Valley Presbyterian Hospital (VPH) does not permit use of recreational or medical marijuana in any building on the VPH campus and off-site buildings operated by VPH. This policy also does not permit physicians to provide certification to patients for medical marijuana while under their care at our hospital. If a patient or visitor possesses medical marijuana or an illegal substance on VPH premises, hospital Security staff will ask the individual to arrange for its immediate removal. If a patient or visitor is unwilling or unable to remove it, it will be collected and appropriately disposed of in accordance with hospital policy.
Smoke-Free Facility
Valley Presbyterian Hospital is dedicated to creating a healing environment for our patients and visitors. A smoke-free campus environment supports this mission and enables us to provide the highest quality, safest health care possible. Therefore, smoking pipes, cigars, cigarettes, or e-cigarettes of any kind in the hospital or on the hospital campus is prohibited. Do not bring any lighters, matches, vapes or cigarettes, or any items intended to be ignited. They will not be permitted to enter. We do not have the facilities to store any such smoking items, and you will be asked to return them to your vehicle or dispose of them. Please see our Smoking Policy page for more information.
