For Visitors

ATM

For your convenience, an automated teller machine (ATM) is located on the first floor near the Cafeteria.

Cafeteria

Latest update 8/24/20

Our Cafeteria is located on the first floor on the north side of the hospital. Due to the executive order of the Mayor of Los Angeles on March 15, 2020 relating to eating establishments and a desire to increase social distancing, we have closed our dining room and now offer prepackaged "grab-and-go" type food, grill to order, and tray line meals, until further notice.

Cafeteria hours are:

  • Breakfast: Monday – Friday, 6:30 AM – 9:30 AM; Saturday & Sunday, 7:30 AM – 9:30 AM
  • Lunch: Daily 10:30 AM – 2:00 PM
  • Dinner: Daily 2:00 PM – 7:00 PM
  • Late Night: Daily 10:00 PM – 1:00 AM

Public Restrooms

Public restrooms are located throughout the hospital. If you need assistance in locating a restroom, ask a staff member to provide directions. The bathrooms in patient rooms are reserved only for the patients in order to protect their health.

Smoke-Free Facility

Valley Presbyterian Hospital is dedicated to creating a healing environment for our patients and visitors. A smoke-free campus environment supports this mission and enables us to provide the highest quality, safest health care possible. Therefore, smoking pipes, cigars, cigarettes, or e-cigarettes of any kind in the hospital or on the hospital campus is prohibited.

Weapons Prohibited On Hospital Campus

This policy is part of our commitment to the safety of our patients, visitors, medical staff and employees. Weapons, whether concealed or not, are prohibited in all buildings on the Valley Presbyterian Hospital (VPH) campus and off-site buildings operated by VPH. This includes any object used to intimidate or inflict bodily harm such as firearms, blades, knives, brass knuckles, or pepper spray, and applies to all persons entering a VPH operated building with the exception of on-duty law enforcement officers with authority to enforce federal, state or county law. All persons entering may be subject to a safety screening for any weapons. If any weapon is found in the possession of a visitor or patient it will be confiscated for the remainder of their stay. Persons attempting to enter with any weapons will be given the opportunity to leave it in their vehicle. Otherwise, it must be left with hospital Security staff for secure storage until departing the hospital.

Medical Marijuana and Illegal Substances Prohibited On Hospital Campus

Our goal in developing this policy is to support safe and effective care, and your cooperation in helping us remain compliant with federal law is appreciated. We recognize that state law authorizes marijuana use in limited quantities for recreational use and for patients with certain medical conditions, however, it is illegal to possess marijuana under federal law. To comply with this law, Valley Presbyterian Hospital (VPH) does not permit use of recreational or medical marijuana in any building on the VPH campus and off-site buildings operated by VPH. This policy also does not permit our physicians to provide certification to patients for medical marijuana while under their care. If a patient or visitor possesses medical marijuana or an illegal substance on VPH premises, hospital Security staff will ask the individual to arrange for its immediate removal. If a patient or visitor is unwilling or unable to remove it, it will be collected and appropriately disposed of in accordance with hospital policy.

Spiritual Care

At Valley Presbyterian Hospital, we wish to support your spiritual health needs. For your convenience, an interfaith chapel is on the first floor of the Circle Tower behind the Main Lobby Information Desk. We also suggest patients and caregivers consider contacting their own religious leaders if they prefer religious representation that is more consistent with their specific beliefs.

Telephone

Telephones are provided in all patient rooms. To contact a patient, call 818-782-6600 and ask for your loved one's room number. The hospital operator will transfer the call directly to his or her room. Friends and family who call before 7:00 AM and after 10 PM will be transferred to the nurses' station so patients can rest.

Television

All patient rooms are equipped with a television. Please be considerate of others by keeping the TV volume down and turning off the TV at bedtime.

Vending Machines

Vending machines offering beverages and snacks are available in the Emergency Department waiting room, on the second floor near Labor & Delivery, and in the West Lobby across from the elevators. They are available 24 hours a day, seven days a week, and accept cash and credit cards.

Visiting Hours

Latest update 8/21/20

Please follow these procedures when planning your visit.

We have restricted visitation to our hospital. All patients and visitors will be screened at designated entry points, including the Emergency Department.

  • A "No Visitor" policy will be in effect with a few exceptions as follows:
  • One visitor will be allowed for our patients in the labor, pediatric and neonatal units, as well as end of life patients.
  • All visitors and patients entering the hospital are required to wear a hospital-issued mask.
  • Patients admitted through the ED who are unable to provide their own medical history and consent may have one visitor, but only for as long as it takes to complete the admission.
  • Visitors must be a healthy adult, 18 years of age or older.
  • Visitors should not visit patients at our hospital if you have one or more symptoms of fever, cough or shortness of breath, have traveled in a COVID-19 area, or have encountered a person who tested positive for COVID-19 in the last 14 days.
  • Patients under COVID-19 investigation are not allowed to have any visitors. Exceptions may be made on a case-by-case basis for certain compassionate care reasons.

Please click here for additional restrictions and guidelines for specific units you may be visiting.

Wireless Internet Service

Free wireless Internet service (Wi-Fi) is available in the hospital.