Visiting Information

Visiting Hours

Please see our Visitor Hours page for information about visitation hours and other policies while visiting Valley Presbyterian Hospital and its units.

Cafeteria

Our Cafeteria is located on the first floor on the north side of the hospital. We offer prepackaged "grab-and-go" type food, hot entrees, and grill to order.

Cafeteria hours are:

• Breakfast: Daily 6:30 AM – 9:30 AM
• Hot Entree Lunch: Monday - Friday 10:30 AM - 2:00 PM
• Lunch Grill Service: Daily 10:30 AM - 7:00 PM
• Dinner Grill Service: Daily 4:00 PM - 7:00 PM
• Saturday, Sunday & Holidays:
  • Breakfast 6:30 AM - 9:30 AM
  • Lunch Grill Service 10:00 AM - 7:00 PM

Vending Machines

Vending machines offering beverages and snacks are available in the Emergency Department waiting room, on the second floor near Labor & Delivery, and in the West Lobby across from the elevators. They are available 24 hours a day, seven days a week, and accept cash and credit cards.

Face Mask Dispensers

Wearing a well-fitting, protective face mask is a precautionary measure against COVID-19, influenza (flu), and other respiratory viral infections. Optional face masks are currently available free of charge in dispensers at both entrances and in various locations throughout the hospital.

Public Restrooms

Public restrooms are located throughout the hospital. If you need assistance in locating a restroom, ask a staff member to provide directions. The bathrooms in patient rooms are reserved only for the patients in order to protect their health.

ATM

For your convenience, an automated teller machine (ATM) is located on the first floor near the Cafeteria.

Wireless Internet Service

Free wireless Internet service (Wi-Fi) is available in the hospital.

Telephone

Telephones are provided in all patient rooms. To contact a patient, call 818.782.6600 and ask for your loved one's room number. The hospital operator will transfer the call directly to his or her room. Friends and family who call before 7:00 AM and after 10 PM will be transferred to the nurses' station so patients can rest.

Television

All patient rooms are equipped with a television. Please be considerate of others by keeping the TV volume down and turning off the TV at bedtime.

Spiritual Care

At Valley Presbyterian Hospital, we wish to support your spiritual health needs. For your convenience, an interfaith chapel is on the first floor of the Circle Tower behind the Main Lobby Information Desk. We also suggest patients and caregivers consider contacting their own religious leaders if they prefer religious representation that is more consistent with their specific beliefs. Please see our Spiritual Care page for more information.

Outdoor Green Spaces

Studies show that nature can reduce stress in many people. We have several courtyard areas that provide green spaces to spend time relaxing, sitting, or meditating. We also have additional bench seating under the trees in front of our West entrance. Ask the front desk attendant in the Main lobby of the South Tower for more information on accessing the courtyard spaces.

Smoke-Free Facility

Valley Presbyterian Hospital is dedicated to creating a healing environment for our patients and visitors. A smoke-free campus environment supports this mission and enables us to provide the highest quality, safest health care possible. Therefore, smoking pipes, cigars, cigarettes, or e-cigarettes of any kind in the hospital or on the hospital campus is prohibited. Please see our Smoking Policy page for more information. Also, see additional information about security screenings for smoking items in the section below.

Weapons Prohibited On Hospital Campus

This policy is part of our commitment to the safety of our patients, visitors, medical staff and employees. Weapons, whether concealed or not, are prohibited in all buildings on the Valley Presbyterian Hospital (VPH) campus and off-site buildings operated by VPH. This includes any object used to intimidate or inflict bodily harm, or may be considered a weapon, such as firearms, blades, knives, brass knuckles, pepper spray, scissors, needles, metal files, tools, wallet chains, or handcuff keys. This applies to all persons entering a VPH operated building with the exception of on-duty law enforcement officers with authority to enforce federal, state or county law. All persons entering may be subject to a security screening for any weapons. When entering the facility you will be screened through a security device. Do not bring any items that may be considered a weapon. Additionally, as described above under "Smoke-Free Facility," we are also a non-smoking campus. Do not bring any lighters, matches, vapes or cigarettes, or any items intended to be ignited. They will not be permitted to enter. We do not have the facilities to store any such smoking items, and you will be asked to return them to your vehicle or dispose of them. Should any weapon be found in the possession of a visitor or patient, it will be confiscated for the remainder of their stay.

Medical Marijuana and Illegal Substances Prohibited On Hospital Campus

Our goal in developing this policy is to support safe and effective care, and your cooperation in helping us remain compliant with federal law is appreciated. We recognize that state law authorizes marijuana use in limited quantities for recreational use and for patients with certain medical conditions, however, it is illegal to possess marijuana under federal law. To comply with this law, Valley Presbyterian Hospital (VPH) does not permit use of recreational or medical marijuana in any building on the VPH campus and off-site buildings operated by VPH. This policy also does not permit physicians to provide certification to patients for medical marijuana while under their care at our hospital. If a patient or visitor possesses medical marijuana or an illegal substance on VPH premises, hospital Security staff will ask the individual to arrange for its immediate removal. If a patient or visitor is unwilling or unable to remove it, it will be collected and appropriately disposed of in accordance with hospital policy.