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Last update 8/17/21

Patient & Visitor Policy Update

At Valley Presbyterian Hospital, the health and safety of patients, visitors, employees, physicians, and the community remain our top priority. We continue to revise and adhere to the latest California Department of Public Health guidelines and strict infection-control practices through the post COVID-19 pandemic period. Accordingly, as of August 11, 2021 our visitation practices have been revised. Thank you for your understanding and your partnership in keeping everyone safe and allowing patients time to rest and heal.

  • Beginning August 11, 2021, Valley Presbyterian Hospital is complying with the California Department of Public Health's recent order requiring that all visitors to our hospital present proof of being fully vaccinated (defined in the link above and in the California Public Health Order section below) or show proof of negative results of a COVID-19 test taken within 72 hours prior to entering.
  • Only one visitor will be allowed for 2 hours a day between 5 AM to 9 PM. Compassionate Care patients and patients in the Women's and Children's Services units may have two visitors.

The additional guidelines listed below apply to all patients except for patients in the Women's and Children's Services units (Labor & Delivery, Pediatrics, Pediatric Intensive Care Unit, and the Neonatal Intensive Care Unit). Please read our Visiting Hours page for additional details about visiting patients in those units.

  • Patients with special needs will be evaluated for an individualized visitation plan by the Nursing Supervisor.
  • Patients, when able, or their designated decision maker (Durable Power of Attorney or next-of-kin) will determine the one person who may visit them.
  • Visitors must be 18 years of age or older, even if accompanied by an adult.
  • Regardless of vaccine status, visitors should not visit patients at our hospital if you have one or more symptoms of fever, cough or shortness of breath, or have encountered a person who tested positive for COVID-19 in the last 14 days.
  • Prior to entering the hospital, visitors must (1) pass the California Public Health Order screening criteria at designated entry points, (2) wear a new hospital-issued face covering, regardless of vaccine status, and (3) wear a new identification sticker each day.
  • No visitor may eat or drink in a patient's room.
  • Visitors to a two-bed hospital room must remain on their patient's side of the curtain.
  • Patients with COVID-19 may not have any in-person visitors unless end of life. We encourage visitors to consider Virtual Visits when available.

California Public Health Order: Vaccination Requirements for Hospital Visitation

We are complying with the California Public Health Order as follows:

If you are fully vaccinated, prior to entering our facility you must present:

  1. COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided, and date last dose administered); OR
  2. a photo of a Vaccination Record Card as a separate document; OR
  3. a photo of the Vaccination Record Card stored on a phone or electronic device, OR
  4. documentation of COVID-19 vaccination from a health care provider; OR
  5. digital record that includes a QR code that when scanned by a SMART Health Card reader displays to the reader client name, date of birth, vaccine dates and vaccine type.

If you are unvaccinated or not fully vaccinated, prior to entering our facility you are required to present:

  1. Unvaccinated or partially vaccinated visitors are eligible for indoor visits only if they can show documentation of a negative SARS-CoV-2 test where the specimen collection occurred within 72 hours before each visit and for which the test results are available at the time of entry to the facility.
  2. Visitors may use either PCR testing or antigen testing. Any PCR or antigen test used must either have Emergency Use Authorization by the U.S. Food and Drug Administration or be operating per the Laboratory Developed Test requirements by the U.S. Centers for Medicare and Medicaid Services.

Mask, personal protective equipment, and physical distancing requirements:

  1. All visitors, regardless of vaccination status or test result, must:
    a. Wear a well-fitting face mask (a surgical mask or double masking is recommended) upon entry and at all times within the facility;
    b. Wear any other personal protective equipment (PPE) while in the patient’s room that facility personnel deem appropriate to the situation; and
  2. Physically distance from health care personnel and other patients/residents/visitors that are not part of their group at all times while in the facility.

Visitors will not be permitted inside our facility without proper documentation. Visitors who are visiting a patient in critical condition, when death may be imminent, are exempt from the vaccination and testing requirements of this Order.

Please note, the Order defines “Fully Vaccinated” and “Incompletely Vaccinated” as follows:

“Fully Vaccinated” means individuals who are considered fully vaccinated for COVID-19: two weeks or more after they have received the second dose in a 2-dose series (Pfizer-BioNTech or Moderna or vaccine authorized by the World Health Organization), or two weeks or more after they have received a single-dose vaccine (Johnson and Johnson [J&J]/Janssen). COVID-19 vaccines that are currently authorized for emergency use:

“Incompletely vaccinated” means persons who have received at least one dose of COVID-19 vaccine but do not meet the definition of fully vaccinated.

    Crisis Care Continuum Guidelines

    We have adopted California SARS-CoV-2 Pandemic Crisis Care Guidelines as provided by the California Department of Public Health (CDPH). Click here to download.

    Additional Information

    You may also call our Hotline at 818.902.3999. If you are having a medical emergency please call 911.

    To reach our Infection Control Officer please call 818.902.3906.