For Patients

Last reviewed 1/12/21

Our highest priority is the health and safety of our patients, visitors, employees, and physicians. We use safety standards to protect everyone who comes to Valley Presbyterian Hospital and are taking additional precautions for the COVID-19 (coronavirus). Our teams are using infection prevention protocols from the Centers for Disease Control and Prevention (CDC), and are working closely with local, state and federal health agencies to take steps to limit the spread of the virus and care for those who need it.

Patient & Visitor Policy Update

We have restricted visitation to our hospital. All patients and visitors will be screened at designated entry points, including the Emergency Department.

A "No Visitor" policy will be in effect with a few exceptions as follows:

  • All visitors and patients entering the hospital are required to wear a hospital-issued mask. It must be worn at all times. Visit our Video page for a CDC video on how to wear a mask.
  • Patients admitted through the ED who are unable to provide their own medical history and consent may have one visitor, but only for as long as it takes to complete the admission.
  • Visitors must be a healthy adult, 18 years of age or older.
  • Visitors should not visit patients at our hospital if you have one or more symptoms of fever, cough or shortness of breath, have traveled in a COVID-19 area, or have encountered a person who tested positive for COVID-19 in the last 14 days.
  • Patients under COVID-19 investigation are not allowed to have any visitors, except for parents or guardians in PICU and NICU (see details on our Visiting Hours page). Other exceptions may be made on a case-by-case basis for certain compassionate care reasons.
  • One visitor will be allowed for our patients in the NICU (parent/guardian only) and labor unit, as well as for end of life patients. Two parents or guardians will be allowed for patients in our PICU unit with restrictrions (see details on our Visiting Hours page).

As of May 11, we have resumed elective surgeries for patients. Please note that the patient and visitor policies above remain in effect.

Crisis Care Continuum Guidelines

We have adopted California SARS-CoV-2 Pandemic Crisis Care Guidelines as provided by the California Department of Public Health (CDPH). Click here to download.

Additional Updated Information

As of January 5, the County of Los Angeles Department of Public Health started administering vaccines to frontline healthcare workers (more information is on our Facts page). The Los Angeles Safer at Home Order is still in effect and on December 30, the County of Los Angeles updated its Temporary Targeted Order with additional protocols until further notice. Los Angeles residents are required to wear a face covering when they leave their home, except for young children and people with certain disabilities. Check our FAQS and Facts pages below for additional information, along with the number of cases in Los Angeles County and the U.S. We also have a Videos page with helpful information and tips about COVID-19. You may also call our Hotline at 818.902.3999. If you are having a medical emergency please call 911. To reach our Infection Control Officer please call 818.902.3906.