For Patients

Last reviewed 10/19/20

Our highest priority is the health and safety of our patients, visitors, employees, and physicians. We use safety standards to protect everyone who comes to Valley Presbyterian Hospital and are taking additional precautions for the COVID-19 (coronavirus). Our teams are using infection prevention protocols from the Centers for Disease Control and Prevention (CDC), and are working closely with local, state and federal health agencies to take steps to limit the spread of the virus and care for those who need it.

Patient & Visitor Policy Update

We have restricted visitation to our hospital. All patients and visitors will be screened at designated entry points, including the Emergency Department.
  • A "No Visitor" policy will be in effect with a few exceptions as follows:
  • One visitor will be allowed for our patients in labor, pediatric, and neonatal units, as well as end of life patients.
  • All visitors and patients entering the hospital are required to wear a hospital-issued mask. Visit our Video page for a CDC video on how to wear a mask.
  • Patients admitted through the ED who are unable to provide their own medical history and consent may have one visitor, but only for as long as it takes to complete the admission.
  • Visitors must be a healthy adult, 18 years of age or older.
  • Visitors should not visit patients at our hospital if you have one or more symptoms of fever, cough or shortness of breath, have traveled in a COVID-19 area, or have encountered a person who tested positive for COVID-19 in the last 14 days.
  • Patients under COVID-19 investigation are not allowed to have any visitors. Exceptions may be made on a case-by-case basis for certain compassionate care reasons.

As of May 11, we have resumed elective surgeries for patients. Please note that the patient and visitor policies above remain in effect.

Additional Updated Information

Los Angeles Unified School District (LAUSD) started the school year on August 18 with online-only courses. Most college courses will also be held online. The City of Los Angeles and Los Angeles County officials have been in the process of Stage 2 and some Stage 3 reopenings of non-essential businesses, with social distancing and specific infection control protocols. Los Angeles residents are still required to wear a face covering when they leave their home, except for young children and people with certain disabilities. Check our FAQS and Facts pages below for additional information, along with the number of cases in Los Angeles County and the U.S. We also have a Videos page with helpful information and tips about COVID-19. You may also call our Hotline at 818.902.3999. If you are having a medical emergency please call 911. To reach our Infection Control Officer please call 818.902.3906.