For Patients

Last update 3/29/21

Our highest priority is the health and safety of our patients, visitors, employees, and physicians. We use safety standards to protect everyone who comes to Valley Presbyterian Hospital and are taking additional precautions for the COVID-19 (coronavirus). Our teams are using infection prevention protocols from the Centers for Disease Control and Prevention (CDC), and are working closely with local, state and federal health agencies to take steps to limit the spread of the virus and care for those who need it.

Patient & Visitor Policy Update

We have restricted visitation to our hospital. All patients and visitors will be screened at designated entry points, including the Emergency Department.

A "No Visitor" policy will be in effect with a few exceptions as follows:

  • All visitors and patients entering the hospital are required to wear a hospital-issued mask. It must be worn at all times. Visit our Video page for a CDC video on how to wear a mask.
  • Patients admitted through the ED who are unable to provide their own medical history and consent may have one visitor, but only for as long as it takes to complete the admission.
  • Visitors must be a healthy adult, 18 years of age or older.
  • Visitors should not visit patients at our hospital if you have one or more symptoms of fever, cough or shortness of breath, have traveled in a COVID-19 area, or have encountered a person who tested positive for COVID-19 in the last 14 days.
  • Patients under COVID-19 investigation are not allowed to have any visitors, except for parents or guardians in PICU and NICU (see details on our Visiting Hours page). Other exceptions may be made on a case-by-case basis for certain compassionate care reasons.
  • Up to 2 visitors from the same household in Labor & Delivery, Pediatrics, Neonatal Intensive Care Unit (NICU), Pediatrics Intensive Care Unit (PICU), Critical Care, as well as for Surgery and end of life patients. (see details on our Visiting Hours page).

As of May 11, 2020 we have resumed elective surgeries for patients. Please note that the patient and visitor policies above remain in effect.

Crisis Care Continuum Guidelines

We have adopted California SARS-CoV-2 Pandemic Crisis Care Guidelines as provided by the California Department of Public Health (CDPH). Click here to download.

Additional Updated Information

The County of Los Angeles Department of Public Health has continued to administer vaccines to frontline healthcare workers, County residents 65 years of age and older, and other workers in specific industries. As of March 15, all LAUSD schools (K-12) and colleges are eligible to reopen with in-class instruction with guidelines set forth by the state and County. The County has also revised its stay at home orders and is allowing some additional businesses to reopen. Los Angeles residents are still required to practice social distancing and wear a face covering when they leave their home, except for young children and people with certain disabilities. Check our FAQS and Facts pages below for additional information, along with the number of cases in Los Angeles County and the U.S. We also have a Videos page with helpful information and tips about COVID-19. You may also call our Hotline at 818.902.3999. If you are having a medical emergency please call 911. To reach our Infection Control Officer please call 818.902.3906.