For Patients

Last update 6/10/21

Patient & Visitor Policy Update

At Valley Presbyterian Hospital, the health and safety of patients, visitors, employees, physicians, and the community remain our top priority. We continue to revise and adhere to the latest California Department of Public Health guidelines and strict infection-control practices through the post COVID-19 pandemic period. Accordingly, as of May 28, 2021 our visitation practices have been revised. Thank you for your understanding and your partnership in keeping everyone safe and allowing patients time to rest and heal. The guidelines listed below are subject to change at any time and applies to all adult patients, except for patients in Women's and Children's Services (Labor & Delivery, Postpartum, Pediatrics, Pediatric Intensive Care Unit, and the Neonatal Intensive Care Unit.) Please read our Visiting Hours page for additional details about visiting patients in those units.

  • Patients with special needs will be evaluated for an individualized visitation plan by the Nursing Supervisor.
  • Patients, when able, or their designated decision maker (Durable Power of Attorney or next-of-kin) will determine the two people who may visit them.
  • For those two visitors, visitation is limited to 2 hours a day between 5 AM to 9 PM.
  • ALL visitors must be 18 years of age or older, even if accompanied by an adult.
  • Visitors should not visit patients at our hospital if you have one or more symptoms of fever, cough or shortness of breath, or have encountered a person who tested positive for COVID-19 in the last 14 days.
  • Prior to entering the hospital, visitors must (1) pass the screening criteria at designated entry points, (2) wear a new hospital-issued face covering, and (3) wear a new identification sticker each day.
  • Patients with an infectious disease may not have any in-person visitors. We encourage visitors to consider Virtual Visits when available.
  • No visitor may eat or drink in a patient's room.
  • Visitors to a two-bed hospital room must remain on their patient's side of the curtain.
  • Compassionate visitation will be allowed for patients at the end-of-life at the discretion of the Nursing Supervisor.

Crisis Care Continuum Guidelines

We have adopted California SARS-CoV-2 Pandemic Crisis Care Guidelines as provided by the California Department of Public Health (CDPH). Click here to download.

Additional Updated Information

The County of Los Angeles Department of Public Health has continued to administer vaccines and as of May 13, 2021, County residents 12 years of age and older are eligible. Currently, the County is in the Yellow (Mimimal) Tier, the least restrictive, and has been allowing additional businesses to reopen. Los Angeles residents are still required to practice social distancing. Effective June 15, 2021, revised face covering guidelines have been issued. As of March 15, all LAUSD schools (K-12) and colleges are eligible to reopen with in-class instruction with guidelines set forth by the state and County. Check our FAQS and Facts pages below for additional information. You may also call our Hotline at 818.902.3999. If you are having a medical emergency please call 911. To reach our Infection Control Officer please call 818.902.3906.