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Transportation Services

valley presb vanAbout Transportation Services

Valley Presbyterian Hospital now offers free transportation to see your healthcare provider. This program is a community benefit program for patients in the neighborhoods served by VPH. Patients in eligible zip codes can request rides from their home to the hospital and back -- or from their home to a participating clinic. Please call the Valley Presbyterian Transportation Services main line at 818.902.3900 for more information.

Schedule A Free Ride

Before scheduling a ride, please read the sections below to determine Participating VPH Departments, Participating Clinics, Eligible Zip Codes, Approved Transit Routes, and Service Guidelines. Patients in eligible zip codes must schedule rides 24 hours in advance using one of the Hospital Dept / Service phone numbers (OR) Participating Clinics phone numbers listed below. Please do not contact the main hospital phone number. This transportation program is not for emergency use. For all emergency needs please dial 9-1-1.

Participating VPH Departments & Services

Valley Presbyterian Hospital Dept / Service Call for Ride
VPH Transportation Services Information (main) 15107 Vanowen St. Van Nuys CA 91405 818.902.3900
Center for Wound Healing 15107 Vanowen St. Van Nuys CA 91405 818.902.3908
Cardiac Cath Lab 15107 Vanowen St. Van Nuys CA 91405 818.902.5737
Cardiac Rehab 15107 Vanowen St. Van Nuys CA 91405 818.902.5776
Hepatobiliary and Pancreatic Center 6850 Sepulveda Blvd. Van Nuys CA 91405 818.902.5232
Perinatology Center 15243 Vanowen St. #502 Van Nuys CA 91405 818.902.5784
Valley Rehab Center 15107 Vanowen St. Van Nuys CA 91405 818.902.2965
Wound and Hyperbaric Center 6850 Sepulveda Blvd. Van Nuys CA 91405 818.902.3908

Participating Clinics

NEVHC Clinics Call for Ride
Pacoima Health Center 12756 Van Nuys Blvd. Pacoima CA 91331 818.896.0531
San Fernando Health Center 1600 Fernando Road San Fernando CA 91340 818.365.8086
Van Nuys Adult Health Center 14624 Sherman Way #600 Van Nuys CA 91405 818.988.6335
Pediatric Health and WIC Center 7138 Van Nuys Blvd. Van Nuys CA 91405 818.778.6240
Valley Community Health Care
Valley Community Health Care 9119 Haskell Avenue North Hills CA 91343 818.763.8836
Valley Community Health Care 6801 Coldwater Canyon North Hollywood CA 91605 818.301.6306
Eisner Pediatric Clinic 6618 Van Nuys Blvd. Van Nuys CA 91405 818.400.3595

Eligible Zip Codes

If your home zip code is listed, you are eligible to schedule a ride.

91331 Pacoima
91340 San Fernando
91343 North Hills
91345 Mission Hills
91401 Van Nuys
91402 Panorama City
91405 Van Nuys
91406 Lake Balboa
91411 Van Nuys
91605 North Hollywood
91606 North Hollywood

Approved Transit Routes

Pick-up Location Drop-off Location Route Approved
FQHC Patient Home Approved
FQHC VPH (or) VPH Licensed Clinic Approved
FQHC Physician Office NOT Approved
Patient Home FQHC Approved
Patient Home VPH (or) VPH Licensed Clinic Approved
Patient Home Physician Office NOT Approved
Physician Office Patient Home NOT Approved
Physician Office FQHC NOT Approved
Physician Office VPH (or) VPH Licensed Clinic NOT Approved
VPH (or) VPH Licensed Clinic FQHC Approved
VPH (or) VPH Licensed Clinic Patient Home Approved
VPH (or) VPH Licensed Clinic Physician Office NOT Approved

Service Guidelines

  • Requests for pick-up/drop-off must be made 24 hours in advance of service.
  • Immediate requests for pick-up/drop-off may be made within 4 hours.
  • Ride requests are not guaranteed.
  • Monday pick-up requests must be made on the Friday before service.
  • There are no service restrictions based on a patient’s insurance coverage or medical condition.
  • Emergency transportation services are not available.
  • Patients may be picked-up from their home and dropped-off at:
    • FQHC/Clinic
    • Valley Presbyterian Hospital
  • Patients may be dropped-off at their home when picked-up from:
    • FQHC/Clinic
    • Valley Presbyterian Hospital
  • Transportation is permitted to all populations served by VPH, irrespective of health related conditions, medical diagnosis, economic status, insurance and payor status.
  • Patient transportation will be provided free of cost to all eligible patients receiving the transportation service.
  • Patients of any payor status, whether insured or uninsured, may receive free transportation.
  • Patients of any medical condition or diagnosis, whether a medical condition has been diagnosed or undiagnosed may receive free transportation.
  • Children under the age of 1 year will not be transported in the passenger transit van.
  • Passengers are required to provide and install child safety seating* adherent to California State law as follows:
    • Children under the age of 8 must be secured in a car seat or booster seat in the back seat.
    • Children who are 8 years of age OR have reached 4' 9" in height must be secured by a safety belt in the back seat.
    • Passengers who are 16 years of age and over are subject to California's Mandatory Seat Belt law.
* Effective January 1, 2017 - Children under 2 years of age shall ride in a rear-facing car seat unless the child weighs 40 or more pounds OR is 40 or more inches tall. The child shall be secured in a manner that complies with the height and weight limits specified by the manufacturer of the car seat.