Answer: Patients have a right to access their own medical records. A signed Authorization to Release Protected Health Information form is required. Click here to download in English. Click here to download in Spanish. Complete and sign the authorization form. Mail or fax the completed form to Valley Presbyterian Hospital's Health Information Management Department. You may also bring the completed form to our office or complete the authorization form in person. Click here for a Guide to Obtaining Your Medical Records which includes step-by-step instructions, our address and fax number.

Please note that the Health Information Department will not be able to process an authorization form that is not signed and/or incomplete.

To review your medical record, contact the Health Information Department at 818.902.2939 to schedule an appointment. We are open Monday-Friday, 8 AM - 4:30 PM. Closed on major holidays.

Answer: You should always discuss your health information with your doctor. They can help you understand entries and interpret the information in your medical record.

Answer: Contact the Health Information Management Department, Monday-Friday, 8 AM - 4:30 PM at 818.902.2939 for assistance.

Answer: Adult patients can request copies of their own medical records. A parent or legal guardian may ask for copies of their minor child's medical records. An individual with a legal power of attorney can request copies of a patient who has granted them the legal power of attorney (for example, wife, husband or partner, or a disabled adult). The deceased patient's next of kin may ask for copies of their medical records.

Answer: Yes, your doctor can fax a request for medical records on their office letterhead. We ask for two patient identifiers (date of birth, full name) in order to establish physician/patient relationship.

Answer: Requests are processed within 15 days of receipt. However, we will do our best to complete your request as soon as possible.

Answer: If someone other than the patient will be picking up copies of medical records, please let us know in advance. The person picking up the medical records must bring written, signed authorization from the patient as well as a copy of the patient's identification. Identification is also required for the person picking up the record.

Answer: The hospital will provide the first 10 pages at no cost to the patient. There is a 25 cent per page charge for personal copies of medical records exceeding 10 pages. You will receive an invoice by mail for the amount of copies that exceeds 10 pages. There is no charge if your records are being sent directly to another health care provider.

Answer: No, we do not accept credit or debit cards at this time.

Answer: We will only have the record of the first shot your child received. You must sign a release form to obtain this documentation. Your child's pediatrician will have a record of all immunizations and will be able to print this out for you.

Answer: Medical records for adult patients are kept for 10 years from the discharge date or treatment date. The medical records for minor patients (18 years or younger at the time of treatment) are kept for 25 years.

Answer: The authorization must be signed by the appointed personal representative. Also, we recommend that you contact our Medical Records Office for further information.

Answer: Yes, you can receive your medical records on CD.

Answer: Yes, you can receive your radiology/imaging studies on a CD.

Answer: Death Certificates are available through the Office of Vital Records.

Office of Vital Records

313 North Figueroa St, Room L-1
Los Angeles, CA

Website: www.publichealth.lacounty.gov/dca/dcadeath.htm
Phone: (213) 240-7812
Hours: 8:30 am - 4:30 pm, Monday-Friday